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  • 17, Sukhoyarskaya str., Belaya Tserkov, Kiev region, Ukraine

We consider the service as an integral part of orders` execution for our clients.

Nowadays, our Service Department provides:

  • Consulting at purchase,

  • Presales preparation of the equipment,

  • Customer`s personnel training,

  • Clear system of spare parts supply,
  • Warranty service,
  • Post-warranty service,
Questionnaire Maintenance Service 

Dear Client!

If the equipment doesn`t work in a way as it should please fill this form. Our specialists of technical support need it to understand the point of the problem and provide you the prompt assistance. Please, pay attention during filling the questionnaire. This information will be analyzed and within a short period of time our specialist will contact you and advice the best solution of solving the problem.


The engineers of our Service Department work with customers for the whole period of the performance of the equipment since the installation and setting-up. All of them are qualified specialists with a long-term experience.

Vitalii Prymak – Engineer of the Service Department 00 38 067 449-41-33

service@termo-pak.ua